Shipping policy
Shipping Policy
At Freedom Fabric, every piece is made to order with care and attention to detail. Because of the craftsmanship involved in creating each item, production and shipping timelines differ from mass-produced products.
Order Processing
Orders are logged and processed within 2–5 business days after they are placed.
Once your order enters production, changes or cancellations may not be possible.
Please note that processing times may be slightly extended during holidays, promotional events, or periods of unusually high demand.
Production Time
Each Freedom Fabric blanket is made to order specifically for you.
Production time: 2–3 weeks
This timeframe allows our production partners to carefully create, inspect, and prepare your item to ensure it meets our quality standards before shipment.
Shipping Time
United States
Estimated shipping: 6–10 business days
International Orders
Estimated shipping: 7–15 business days
International shipments may be subject to customs processing and delays that are outside of our control.
Estimated Total Delivery Time
Your total delivery timeframe consists of:
Order Processing + Production Time + Shipping Time
Example (U.S. Orders)
- 2–5 business days processing
- 2–3 weeks production
- 6–10 business days shipping
Estimated total delivery time: approximately 3–5 weeks.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Please allow 1–3 business days for tracking updates to appear after receiving your shipping confirmation.
Shipping Delays
While we strive to meet all estimated delivery windows, delays may occasionally occur due to:
- High order volumes
- Carrier disruptions
- Severe weather conditions
- Customs processing delays
- Other unforeseen circumstances
We appreciate your patience and understanding should these situations arise.
Incorrect Shipping Information
Please review your shipping information carefully before completing your purchase.
Freedom Fabric is not responsible for orders shipped to incorrect addresses provided at checkout. If you notice an error, contact us immediately and we will do our best to assist before your order enters production.
Lost or Stolen Packages
If your tracking information shows that your package has been delivered but you cannot locate it, please:
- Check with household members or neighbors.
- Contact the shipping carrier directly for assistance.
Customers who purchased Shipping Protection should contact us for further support regarding eligible replacement requests.
Contact Us
If you have any questions regarding your order or this Shipping Policy, please contact us at: